Monday, December 07, 2009

Magnifying Glass On Fine Print

People who work for Verizon's pricing division must be wetting their pants on seeing this letter.

Please provide a description of whether or how a customer seeking to sign up for Verizon Wireless service by first selecting a device or service plan on the Verizon Wireless website would be able to find out about the levels and terms and conditions of the ETF, other than by calling up the formal Customer Agreement accessible in small type at the bottom of the web page.

1 comment:

RamMmm said...

Same everywhere. Look at the way India is churning. TRAI is also making the providers run and ask umpteen questions.

Maybe Verizon will get away with a fine or something. After all they have deep pockets and layers of lawyers on their payroll.